Privacy & Terms

1. Introduction

Welcome to YatraBot by Kuhu Labs. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website or communicate with us via WhatsApp.

2. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Data: includes first name, last name, username or similar identifier, and title.
• Contact Data: includes billing address, delivery address, email address and telephone numbers (including WhatsApp number).
• Transaction Data: includes details about payments to and from you and other details of travel bookings you have purchased from us.

3. Booking & Cancellation Terms

All bookings made through YatraBot are subject to the terms and conditions of the respective airlines, hotels, and service providers. Cancellation policies and refund eligibility depend entirely on the specific tariff and provider chosen at the time of booking. We will clearly communicate these terms to you via WhatsApp before confirming your transaction.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. We do not store your credit card or net banking details. All payment gateways used are 100% secure and compliant with banking regulations.

5. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: yatrabot@zohomail.in
WhatsApp: +91 9377177660
Address: Near Hp Petrol Pump, At-Undel Ta-Khambhat Di-Anand Gujarat (India)